Submitting a ticket

Feature requests

A few guidelines:

  • Include a detailed description of the feature requested.
  • Include why the feature would be a good thing to have.

Bug report guidelines

  • Run /sw report on your server if you are able to. Include the output url in your ticket.
  • Include a detailed description of what is happening.
  • Search your server log file for errors, and include any of those.


Feel free to also delete the template in the ticket submission area, and just ask a question if you want to! There's no need for it to be a bug report or feature request for it to be a valid ticket.

Actually submitting

When you have all the information ready, go here to submit the ticket.

You will need a GitHub account - this can be created using any email address, and is an incredibly quick process.